Last updated: 8 August 2026
This is a plain-language starting template, not a substitute for advice from a qualified attorney. Have it reviewed before relying on it commercially.
Oh Let's Snap ("we", "us") lets you create a private online event ("your event") where invited guests can upload photos, videos and voice notes, and leave guestbook messages, via a link or QR code you share. You review and approve what's published to your gallery and live slideshow.
You're responsible for keeping your login credentials secure and for everything that happens under your account, including content your guests submit. Enable two-factor authentication for extra protection — it's available free from your account settings.
Packages are billed once, upfront, in the currency shown at checkout. Payments are processed by our third-party payment processor, PayFast — we never see or store your card details. Prices, storage limits and gallery duration for your chosen package are shown before you pay.
Online packages (gallery, invite, RSVP and seating plan) activate immediately on payment and are tied to your specific event date. You may request a full refund, minus any processing fee our payment provider does not return to us, provided your event has not yet started and no guest has uploaded content to your gallery. Once your event is live or any guest content has been submitted, the package fee is non-refundable, since storage and delivery have already been provisioned for your event.
Photo Booth add-on hours are refundable according to the notice periods in our Cancellation Policy below, since staff and equipment are booked ahead of your event date.
You may cancel your event package at any time from your dashboard or by contacting support; refund eligibility follows the Refund Policy above.
Photo Booth bookings may be cancelled subject to the following notice periods, measured from your event date:
If you postpone your event date, we will do our best to move your booking to the new date at no charge, subject to availability.
Oh Let's Snap is a digital service — no physical goods are shipped to you. On successful payment, your event package activates immediately and you gain access to your dashboard, QR codes and guest invite link right away.
Where a Photo Booth is booked, it is an on-site service delivered by our equipment and staff at your venue on your event date, not a shipped product. Captured photos and videos are delivered digitally to your online gallery; any printed photos are produced and handed to guests on-site during the event itself.
You are responsible for the content your guests submit to your event, and for having a lawful basis to collect and display it (see our Privacy Policy). We provide moderation tools — every guest submission can require your approval before it becomes visible — precisely so you can control what gets published. Content that is illegal, harassing, or infringes someone else's rights may be removed by us at any time.
Your gallery stays live for the period included in your package, and is automatically archived after that. You can set an automatic guest-data deletion period from your event's Privacy & Data settings, or request permanent deletion at any time (a short grace window applies before deletion is carried out, so accidental requests can be cancelled).
You may not use the service to collect data unlawfully, distribute malware, or attempt to disrupt or gain unauthorised access to the platform. We may suspend accounts that violate this.
The service is provided "as is". We take reasonable steps to keep your data safe and available (see our Privacy Policy) but cannot guarantee uninterrupted service, and we recommend downloading copies of anything irreplaceable.
We may update these terms from time to time. Continued use of the service after a change means you accept the update.
Questions about these terms? Reach out via your account's support contact, or the details provided when you signed up.